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Cyber Smart CIO Award to HRH Group

‘Cyber Smart CIO Award’ by the prestigious ‘Amity University – Delhi NCR’

The Organizer ‘Cyborg Cyber Forensics and Information Security Group (CCFIS)’ is a Research Organization started at Amity Innovation Incubator, (Supported by DST, Ministry of Science and Technology, GOI) by Amity Education Group and is founded on the core belief that Cyber security is a growing concern worldwide because of huge involvement of Information Technology in our personal life as well as in business world.

In a grand function at The Auditorium, Amity University Noida , Delhi NCR on 22/Jan/2016 the award ‘Cyber Smart CIO’ was presented to representative of HRH Group Mr Vijay Choudhary, Head IT by honourable Dr. Aseem Chauhan, The Chancellor Amity University. The grand function was graced by Dr. Ashok K. Chauhan the founder President, distinguished Professors, Cyber Forensics Experts, industry leaders and district administration.
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Cyber Smart CIO Award to HRH Group

Revamp Hospitality Business with Technology alignment

Hospitality industry is purely a guest facing industry. The role of the CIO and his tech team is to face the tech aspirations of various stakeholders’ - from customer / guest to the Board / Successor. Business acumen is required to be developed by the IT department for developing the business skills to handle people-processes.

Today, it has become necessary for the Hotel Industry to imbibe the latest technologies which assist them in controlling the costs. No restaurant or hotel owner, in today's environment, can afford to ignore technology. This system synergizes the various levels of hotel operations and creates a profit-rendering business model. This model leads to cost-effectiveness and a changed working atmosphere. Moreover, this needs to be done, regardless of the size of the entity - from a small, low-end standalone restaurant to a high-end, five to seven-star luxury hotel. Today, the use of technology offers range of solutions for effective cost control at operational, financial and strategic level, which can affect the P&L significantly. Studies at various level shows that if CFO and CIO work together on aspects of cost control, they can yield a definite ROI.

Revenues:
Revenue is the ultimate business aspect for everybody in an organization; from the board of directors to the stakeholder. In hospitality industry, revenue optimization is greatly enabled by technology. There have been several case studies published on the success of revenue management techniques. A major trend happening in the hotel technology right now is, the use of social media data and customer review analytics in optimizing distribution and maximizing revenue growth. Community management and engagement on social networks is important. However, when it comes to leveraging the social web to increase revenue in a measurable way, tapping the power of effective revenue strategy would indeed result in measurable ROI. If the hotels are not using technology, like online customer review analytics and trend reports, as part of their revenue management program, they are leaving the money on the table. The big question is: How well are these technologies used?

Business Agility, Strategy, and Customer Delight
With today’s uncertain economic climate and the proliferation of the new and emerging technologies, such as social and mobile computing, landscapes are changing swiftly. Today’s strategic thinkers are preparing their businesses for this, by placing business agility at the heart of strategic planning. An agile organization is the one that can maintain or achieve faster revenue growth in this unpredictable environment, scale resources according to the demand and respond effectively to the changes. The hotel industry has traditionally managed the IT applications and network infrastructure, locally on the property, which led to higher costs associated with having local resources on premises. However, now, many hotels have realized the need for greater operational efficiency and effective Virtualization seems to be the solution.

Other Aspects of the Hospitality Business (employee, partners, security, risk management, succession)
In today's world of 24/7 information access via smart phones and tablets, the next generation of hotel guests expects instant gratification and craves constant connection to the information and services they seek. According to Forrester, online and mobile consumption, as a whole, rose from 29 percent to 40 percent between 2009 and 2013. This has significantly impacted the hospitality industry as hoteliers are facing the challenge of keeping pace with ever-increasing service expectations from the guests through a growing number of outlets. In order to meet these expectations, hospitality organizations are examining the internal processes and looking for new technology platforms to boost the efficiency and speed service to the guests. While the impact of using social media externally is well recognized, the use of social collaboration tools for employee¬ to¬ employee communication is often overlooked. However, this has the potential to be equally, if not more, beneficial for the hoteliers. Hospitality companies should focus the efforts not only on building a social presence externally, but on improving internal productivity and guest services through the latest social platforms for business applications.

Safe-lodging and reputation of the hotel are critical, if not paramount, to ensure success for a single property, hotel or hotel chain. These entities must properly provide for the protection and maintenance of assets. This includes protecting human, physical and intangible assets. A hotel reputation and conduct of business is based on the protection that is offered to the guests, employees, contractors, visitors, physical structure of the premises and all that is contained therein and pertinent to the property. In this era of technology, various options are available to enable security by paramount use of technology in each area of hotel operations. The alignment and understanding team-work between CSO (Chief Security Officer) and CIO (Chief Information officer) is paramount.
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Revamp Hospitality Business with Technology alignment

HRH InfoTech is now ISO certified

HRH Infotech, the software arm of HRH Group of Hotels, is now ISO 9001:2008 certified for its quality management system. A journey that began in May 2014 has seen a successful climax. This certification is an extension to HRH Group’s commitment to quality and value of international standards.

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HRH Group of Hotels launches its IT Company (HRH InfoTech)

HRH Group of Hotels launches its IT Company (HRH InfoTech) to serve the hospitality industry better

Having been in the service industry for over four decades now, it is time to serve the hospitality industry in turn putting our deep understanding of this business into practice. The holistic approach is to serve guests with meticulous care and attention the world over, whether at HRH or at other hotels. All our software to serve our hotels, museums, educational institutions, healthcare, etc.

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HRH Group of Hotels launches its IT Company (HRH InfoTech)

Smart features for the next-gen ‘smart hotels’

Today, travellers’ top holiday companions are mobile phones, according to a new study. It’s evident that technology is evolving at a relentless pace. So are the guests’ demands. It can be difficult for hotels and leisure providers to keep up with recent changes, let alone look to the future.

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Smart features for the next-gen ‘smart hotels’ Blog

Vijay Choudhary, DY General Manager, IT, HRH Group of Hotels shares his view on Cloud Computing with magazine ITNext

Vijay Choudhary, DY General Manager, IT, HRH Group of Hotels shares his view on Cloud Computing with magazine ITNext in their June 2012 issue

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Cloud Computing

fhrai magazine talks to Vijay Choudhary, GM-IT of HRH Hotels

fhrai (Federation of Hotel & Restaurant Associations of India) magazine talks to Vijay Choudhary, General Manager - Information Technology, I.T. Department, HRH Group of Hotels, Eternal Mewar You can also read the content of the entire article below:

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FHRI

Vijay Choudhary, GM-IT, HRH Group of Hotels, writes for 'Hotelier India' !

Vijay Choudhary, General Manager - Information Technology, I.T. Department, HRH Group of Hotels, Eternal Mewar, pens down an article for 'Hotelier India' September 2012 Issue. He talks about 'How heritage hotels provide the perfect blend of old-world and new-age experiences' in the article, "Exploring Heritage, Hospitality and High-tech environments” You can also read the content of the entire article below:

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hotelier India

Asia Pacific APAC CXO forum, Bangkok, Thailand recognizes HRH Hotels

Extraordinary IT innovations at the HRH Group of Hotels recognized by APAC CXO Forum at Bangkok, Thailand HRH Group of Hotels participated in a prestigious Asia Pacific level “Business – Technology - Leadership Event” - The CIO Leadership Retreat and CISO Forum 2012 at Bangkok, Thailand, from Oct 25th – 27th, 2012. The event was organized by the ‘APAC CXO forum’, an international forum, which invited the top 100 IT leaders and eminent I.T. service providers in the Asia Pacific region. The theme of the conference was “Innovate, Secure & Transform”.

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APAX Blog

The Prestigious Information Technology award ‘EDGE’ to HRH Group of Hotels, Udaipur

HRH Group of Hotels has received the prestigious EDGE award in the field of Information technology. The EDGE (Enterprises Driving Growth and Excellence through IT) award is an initiative of 'Information week' magazine is an effort to identify, recognize and honor end-user companies in India that have demonstrated the best use of technology to solve a business problem, improve their business competitiveness and deliver quantifiable results to stakeholders. ‘Information week’ is an International I.T. media group headquartered at New York, has presence in India through its Indian edition of 'Information week' since 2009.

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EDGE Blog

Vijay Choudhary, DGM-IT, HRH Hotels shares views in magazine IT NEXT

Vijay Choudhary, DGM-IT, HRH Hotels shares views in magazine IT NEXT

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IT Next Magazine Blog

HRH Group of Hotels receives Annual prestigious ‘CIO-Asia-100’ award!

The I.T. projects of HRH Group of Hotels have been listed in top 100 Asian companies’ I.T. project index of 2013 and declared as ‘CIO 100 HONOUREE 2013’. It marked the presence in CIO-Asia's annual index of Asia's top performing enterprise users of IT. The index is maintained by ‘CIO-Asia’ magazine annually and published by ‘Fairfax Business Media, Singapore’.

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CIO Asia Blog

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